Our commitment
MyBabyBridge does not discriminate on the basis of race, color, national origin, ethnicity, immigration status, age, disability, sex, sexual orientation, gender identity or expression, marital or partnership status, family structure, religion, veteran status, or any other characteristic protected by law.
This applies to everyone we serve: people seeking information, employers and funds that contact us, and clinics applying to the monitoring network.
What that means concretely
- We route and answer inquiries the same way regardless of who sends them.
- Our content is written for single people, unmarried partners, same-sex couples, and transgender and non-binary people, not only for married heterosexual couples.
- We say plainly when an insurance definition of infertility excludes someone, rather than repeating the definition as though it were neutral.
- We do not require an account, a credit check, or a marital status to read anything on this site.
Language access
This website is currently published in English only. If English is not your preferred language, email us at hello@mybabybridge.com or call +1 (201) 780-1845 and tell us your preferred language. We will try to help in your preferred language.
We would rather be honest that we do not yet have translated pages than publish machine translation of clinical information and hope for the best.
Accessibility
If a page does not work for you, contact us and we will try to provide its content another way. If any part of this website prevents you from getting information you need, tell us — we treat that as a bug. See the accessibility statement.
How to raise a concern
If you believe you have been treated unfairly by MyBabyBridge, email hello@mybabybridge.com or write to MyBabyBridge, 2093 Philadelphia Pike #1176, Claymont, DE 19703. Describe what happened and how you would like it put right.
We will acknowledge your concern and tell you the outcome and our reasoning. Raising a concern will never affect how we treat you afterwards.
This notice concerns our own conduct. If your concern is about a clinic, insurer, or employer, they have their own obligations and complaint processes, and you may also be able to raise it with the relevant state or federal agency. We can try to point you to the right place.